Features
Built to finish things.
Rilova pairs a shared team memory with agents that act inside your tools, behind guardrails you control. Here is what that looks like, team by team.
01 — Use cases
One brain, tuned to every team
Pick a team to see the work Rilova takes off their plate in the first month.
Resolve tickets before they pile up
Rilova drafts replies from your help center and past threads, tags urgency and routes edge cases to the right human.
- Drafts in your brand voice
- Cites the exact help article
- Escalates with full context
02 — The 90-second tour
How a request becomes done
Every run follows the same four beats. Fast where it can be, careful where it matters.
01
~0.2 s
Trigger
A Slack message, a new ticket or a schedule kicks things off.
02
~1.1 s
Context
The Core pulls the docs, threads and records that matter, with sources.
03
~4 s
Action
An agent drafts, files or updates, staged as reversible steps.
04
One click
Approval
You approve, edit or reject. Every decision becomes memory.
03 — Everything included
The small things that make it feel right
Cited answers
Every claim links to the doc, thread or record it came from.
31 languages
Reads and replies in your customer’s language, keeps your tone.
Voice notes
Turn a two-minute rant into a tidy spec or a ticket.
Scheduling
Finds the slot, sends the invite, writes the agenda.
Usage analytics
See time saved, actions approved and where agents help most.
Open API
Trigger agents from your own product with a few lines.
Custom agents
Describe a job in plain English and Rilova builds the agent.
Granular access
Agents inherit each person’s permissions, nothing more.
04 — Trust layer
Security your CISO will sign off on
Rilova was built for regulated teams from day one. Your data stays yours, every action is logged, and nothing leaves without the right person’s nod.
SOC 2 Type II
Audited yearly, report on request.
EU or US residency
Pick where your data lives.
Encrypted everywhere
AES-256 at rest, TLS 1.3 in transit.
SSO and SCIM
Okta, Azure AD and Google Workspace.
Full audit log
Every prompt, source and action.
No model training
Your content never trains a model.
Put your first agent to work this week.
Free for up to three seats. Upgrade when your team is hooked.